Privacy Policy
Privacy Policy
This Privacy Policy describes how Madamally (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.madamally.com (the "Site") or communicate with us in any other way (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, site visitor, or any other person whose information we collect in accordance with this Privacy Policy.
We ask you to carefully read this privacy policy. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.
How we collect and use your personal information
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
To provide the Services, we collect and have collected personal information about you from various sources over the last 12 months, as outlined below. The information we collect and use varies based on your interaction with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, fulfill applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or third parties.
What personal information we collect
The types of personal information we obtain about you depend on your interaction with our Site and the use of our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information collected directly from you
The information you directly submit through our Services may include:
- Basic contact details, including your name, address, phone number, email address.
- Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Purchase information, including the items you view, place in your cart, or add to your wish list.
- Customer service information, including information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to directly provide certain information about yourself. You can choose not to provide this information, but this may prevent you from using or accessing these features.
Information collected through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Information obtained from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies supporting our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide products or services you have requested to fulfill our contract with you.
When you visit our Site, open or click on the emails we send you, or interact with our Services or ads, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
We are not responsible for the accuracy of the information provided to us by third parties, and we are not responsible for the policies or practices of third parties. For more information, please see the next section, Third-Party Sites and Links.
How we use your personal information
- Providing products and services.
- Marketing and advertising.
- Security and fraud prevention.
- Communicating with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the cookies we use to power our Shopify store, please refer to https://www.shopify.com/legal/cookies. We use Cookies to enhance and improve our Site and Services (including remembering your actions and preferences), conduct analytics, and better understand user interaction with the Services (in our legitimate interest of managing, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other sites.
How we disclose personal information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to provide to third parties, and we cannot guarantee that parties accessing this information will respect your privacy or keep it secure.
Third-party sites and links
Our Site may provide links to sites or other online platforms operated by third parties. If you follow links to non-affiliated or non-controlled sites, you should review their privacy and security policies, as well as other terms and conditions.
Children's data
The Services are not intended for use by children, and we do not intentionally collect personal information about children.
Security and retention of your information
No security measure is perfect or impenetrable. Additionally, any information you send to us may not be secure during transit. We recommend not using insecure channels to communicate sensitive or confidential information.
The time we retain your personal information depends on various factors.
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information.
International users
Note that we may transfer, store, and process your personal information outside the country where you live, including the United States.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at support@madamally.com.